Phone order · Rowan Lodge Hotel
SO-47893
InvoicedPhoned in by Claire Spencer and keyed once by Becky on Thu 1 Oct at 07:39, during the 7 minute call. For Tue 6 Oct on the Newark and east run. Owner Tom Ridley. Rowan Lodge Hotel, hotel, price band B.
Net, ex VAT
£135.65
£162.78 inc VAT
Margin
29.2%
floor 12% a line
Lines at Rowan Lodge Hotel’s own prices
Contract price first, then any promotion, then their band; never under cost plus 12%
| Product | Qty | Price | Source | Margin | Line |
|---|---|---|---|---|---|
Toilet roll, 2-ply 320 sheet TR2 · 36 rolls · Band B | 2 | £21.69 £24.65 | Band B | 29.0% ✓ | £43.38 |
Washroom cleaner and descaler, 5L WRC-05 · 2 x 5L · Band B | 1 | £18.04 £20.50 | Band B | 29.0% ✓ | £18.04 |
Multi-surface cleaner, Spray 750ml MSC-S · 6 bottles · Band B | 1 | £13.95 £15.85 | Band B | 31.2% ✓ | £13.95 |
Pedal bin liner, white PBL · 1,000 liners · Band B | 1 | £16.63 £18.90 | Band B | 29.0% ✓ | £16.63 |
Dishwasher rinse aid, 20L RAI-20 · 1 x 20L · Band B | 1 | £43.65 £49.60 | Band B | 29.0% ✓ | £43.65 |
Net, ex VAT£135.65
VAT at 20%£27.13
Total£162.78
Margin 29.2% on the order; every line clears the 12% floor.
Checked as it landed
price, stock and credit, before anyone touched it£price
Priced at their rate
5 at Band B. Every line clears the 12% margin floor.
▦stock
Stock kept
Every line was available and kept for this order as it was keyed.
✓credit
Within the limit
Passed when it landed: inside the £7,250 limit.
As it arrived
Keyed once by the order desk during the call; priced and checked as each line is typedIncoming call1 Oct 07:39
Claire Spencer, 01632 960989answered by Becky Hollis
7 minute call. Keyed once while Claire was on the line; each line priced and checked for stock as it was typed.
- 2Toilet roll, 2-ply 320 sheet
- 1Washroom cleaner and descaler, 5L
- 1Multi-surface cleaner, Spray 750ml
- 1Pedal bin liner, white
- 1Dishwasher rinse aid, 20L
How it was keyed
- 2 x Toilet roll, 2-ply 320 sheet2 x TR2
- 1 x Washroom cleaner and descaler, 5L1 x WRC-05
- 1 x Multi-surface cleaner, Spray 750ml1 x MSC-S
- 1 x Pedal bin liner, white1 x PBL
- 1 x Dishwasher rinse aid, 20L1 x RAI-20
Keyed once while Claire was on the line; nothing typed twice.
Delivery
R5
Newark and east
Van 5, FP24 BNE, Wayne
DeliveryTue 6 Oct
AddressSouthwell NG25
Drop2 of 3
Signed forG. Kowalczyk at 08:32, photo taken
Order by 15:00 for the next Newark and east run. The driver’s phone takes the signature and a photo.
Invoice
Invoicing →INV-34998in Xeronot due yet
Dated6 Oct 2026
Due30 Nov 2026 (30 days end of month)
Total£162.78
Posted to Xero at 18:00 on 6 Oct from the delivered quantities. Nothing re-typed; Xero stays the ledger.
Customer
RLRowan Lodge Hotel
C-1128 · Hotel · Southwell · since 2018
PricesBand B, 12% off list
Terms30 days end of month
Credit£3,211 of £7,250
Orders byEmail
Short stockpart-ship and back-order
RepNadia Webb
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Timeline
Claire phoned the order in; Becky keyed it once (7 min call)
Becky · 1 Oct 07:39
Priced at Rowan Lodge Hotel’s own rates: 5 Band B
Auto · 1 Oct 07:39
Stock checked: every line available and kept for this order
Auto · 1 Oct 07:39
Credit checked: within the £7,250 limit
Auto · 1 Oct 07:39
On the Newark and east run for Tue 6 Oct, drop 2
Auto · 1 Oct 07:39
Picked by Jade, checked by Dean
Warehouse · 5 Oct 13:40
Loaded on Van 5 (FP24 BNE)
Liam · 6 Oct 07:00
Delivered, signed for by G. Kowalczyk. Photo on the driver’s phone
Wayne · 6 Oct 08:32
Invoice INV-34998 posted to Xero from the delivered quantities. Nothing re-typed
Auto · 6 Oct 18:00